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Funeral Home

What to Expect from a Meeting with a Funeral Director

May 8, 2017 • Teri Vila-Caballero

When you meet with a funeral director, it might be your first time organizing a ceremony to honor a lost loved one. You have a lot going on in your mind, including the crippling grief that comes with loss. You may want to know what to expect from this meeting in order to better prepare yourself for the situation at hand. While we can’t speak for funeral directors at every funeral homes in Miami, FL, you can expect these items when you meet with us at Ferdinand Funeral Homes & Crematory.

Customer Service Skills

We are used to serving families dealing with a wide range of emotions. There are also a variety of family dynamics at play. We work with every type of person going through every type of situation so it is important to us to give you the customer service and attention you need in your specific situation. You can expect a high level of compassion and professionalism in every meeting you have with our funeral director.

Team Focused Approach

When you meet with our staff members, you should understand that we are here to work with you to create the funeral you want. We know what we are doing when it comes to services, but we want to orchestrate events that are to your liking in order to allow your loved ones to say goodbye in a manner you see fit. We are flexible when it comes to services and we want to take as many burdens from you as possible in order to help you through this difficult time. That being said, we need to hear what your family wants and needs in order to arrange the necessary items. We will work together with you as a team to get things in place.

Administration Items

It is important to us to take care of the little details for you so that you don’t have to worry about them. You can grieve and comfort your family instead of worrying about things like securing the death certificate and the burial plot. We will take care of the details so you don’t have to.

Options

You can also expect a presentation of options when you meet with our funeral director. Perhaps you already know what you want or maybe you need to hear more about how cremations work in order to decide if that is the way you want to go. We are available to go over as many options as you need until you find the right one. We offer a wide range of choices, including traditional burials as well as cremation services in Miami, FL. Cremations can come along with plenty of different services as well.

When you are dealing with loss, Ferdinand Funeral Homes & Crematory is here to help. We’re located at 2546 SW 8th St. Miami, FL 33135 and we will treat your loved one with the respect and dignity they deserve. Give us a call today and set up a meeting with our funeral director at 305-631-0001.

Teri Vila-Caballero

Teri Vila-Caballero

Teri Vila-Caballero is the Pre Need Director at Ferdinand Funeral Homes & Crematory. She joined the team in 2012 to fulfill her calling to serve our community.

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